Grace Bunni

Director of Experiential Services, R/A

Grace Bunni is a hospitality operations leader with extensive experience building high-performing teams, developing service standards, and leading operational excellence across luxury restaurants and corporate dining environments. Throughout her career, she has specialized in training and development, guest experience strategy, pre-opening operations, and the creation of scalable systems that elevate both employee performance and the guest experience.

As Director of Experiential Services with Restaurant Associates at JPMorgan Chase, Grace leads operational readiness, hospitality programming, executive dining services, and the development of service standards for premier client-facing environments. Prior to her current role, she held leadership positions with Scratch Restaurants Group, The h.wood Group, Lettuce Entertain You Enterprises, and Sprout Hospitality, where she helped launch new concepts, implement training programs, and drive operational consistency across multi-unit organizations.

Grace is passionate about creating memorable hospitality experiences through intentional service, thoughtful leadership, and a culture of continuous improvement. She is known for combining operational discipline with genuine hospitality to deliver exceptional experiences for guests, clients, and teams alike.